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  1. Please add Capitol Transport

    Capital Transport is an Australian based national, full service, transport and logistics company that provides flexible, client focused transport and 3PL services complemented by industry leading technology.

    http://www.capitaltransport.com.au

    157 votes
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    • Support T-Cat (台灣黑貓宅急便) Tracking

      If you like AfterShip to support T-Cat (台灣黑貓宅急便) tracking in Taiwan, please vote and we will add this if we get more users request.

      T-Cat (台灣黑貓宅急便) Tracking Link: http://www.t-cat.com.tw/

      55 votes
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      • Support Envialia Tracking

        If you like AfterShip to support tracking of Envialia in India, please vote and we will add this if we get more users request.

        Envialia Tracking link: http://www.envialia.com/

        10 votes
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          Do you have 1-2 Envialia tracking numbers? We are integrating it and new some samples.

          Then we can add this carrier shortly!

          Best
          Andrew
          Co-Founder, AfterShip

        • About Tracking Widget

          I am advice to improve speed of your Tracking Widget.
          It takes too much time.

          1 vote
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            Hi,

            We are going to launch a new tracking widget and relaunch the AfterShip system this Sunday. Check it out early next week!

            We totally realized the current problem and thanks for the patience.

            Best,
            Andrew
            Co-Founder, Aftership

          • 1 vote
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              hi,

              thanks for dropping us the suggestion – we are updating the site and features. Will launch it in 2-3 weeks. Stay tuned.

              Best
              Andrew
              Co-Founder, AfterShip

            • Editable Triggers / Return Deadline Reminder Notification

              Currently there are only 5 notifications, whose triggers cannot be customized.

              It would be great to be able to create a custom notification with an editable trigger.

              The one I would specifically like would be a return deadline reminder email that sends out X number of days after the package is delivered.

              Our company currently sends out these emails using mail chimp, but we guesstimate when the customer's package arrived to determine when to send out the email based on when the shipment it was a part of was sent out. Checking that for each customer would obviously take way…

              54 votes
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                Hi, really thank for this suggestion.

                We are going to implement this. Some merchants currently send out an email in 48 hours after delivery – to ask if the customer likes the product.

                Do you think 48 hours work for your case?

                Best,
                Andrew
                Co-Founder, AfterShip
                andrew@aftership.com

              • Chart on dashboard

                I was thinking it will be to be able to double click the pie chart which will take you to a list of the selected slice

                1 vote
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                • Delivery Feedback in the final email

                  Feature to comment on get feedback about their shipment experience when delivery notifications are sent in the final e-mail. Whether delivery time was acceptable, condition of package, packaging etc. This would be a great way to get feedback from customers about our delivery methods. Graphs could be shown about customer satisfaction in the backend.

                  13 votes
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                    Hey all,

                    We have started to build this feature, allowing user to send out notifications X days after delivery. In the notification, you can customize the content as always – and ask them to go back to store for giving feedback / cross sales, etc.

                    Will keep you guys posted.

                    Best,
                    Andrew

                  • Auto detect courier

                    If customers have to go through the long list and find the right courier it's that that good i guess. They should just be able to paste, and then auto detect as it were before you updated the /track website

                    2 votes
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                      Hi

                      Thanks for the suggestion and indeed we have previously implemented that. The problem for such is that the more carriers we support, the same tracking number format may apply to more than 1 courier.

                      So at the moment we close such feature and finding a better way to perform “Auto detect”.

                      Best,
                      Andrew

                    • Might want to fix the typo in your tagline on the Overview / How It Works page.

                      Not sure where else it may occur, but on https://www.aftership.com/pages/how-it-works:

                      Connect - Track - "Notify"

                      "Notify" is currently misspelled as "Nofity"

                      Cool site!

                      Thanks,
                      Sarah

                      1 vote
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