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  1. Tracking button without tracking code for Magento

    Hoping to get the same function for Magento as the one showed on the link below:
    http://demo.aftership.com/track-button.html

    10 votes
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      1 comment  ·  Admin →
    • Create Hype with New Aftership Status for "Arrived at Customs"

      The email triggers are useful for problem orders like "Notice Left" or "Exception" so our customers can deal with it swiftly without us contacting them 2-3 days later when we realize it.

      BUT....

      I think true value can be unlocked for store owners for the Premium if Aftership can detect that the package arrived at customer's local customs.

      90% of most international packages for stores are shipped through the postal service because they are economical which can take about 2-3 weeks. Most customers don't think too much about their packages after 1 week into shipment. BUT, if we could have…

      27 votes
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        Currently we have an exception trigger for custom hold (if any), and we are considering to add a new notification trigger for status like “arriving destination country” or “arriving custom”.

        It seems to me that “arriving destination country” seems a more common trigger:
        e.g. https://track.aftership.com/RQ220361511SG
        https://track.aftership.com/RF198754650SG
        https://track.aftership.com/RR470014634ES

        If we add the trigger to “arriving destination country” – does this help?

        Best
        Andrew
        Co-Founder, AfterShip

      • Integrate Afterwhip with Infusionsoft

        Like to see if other users have similar request. Please vote if you have this request.

        Best
        Andrew
        Co-Founder, AfterShip

        10 votes
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          1 comment  ·  Admin →
        • Not english language - China Post

          Change import tracking history for English. China language not universal International language.

          57 votes
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            Thanks for leaving the feedback. We indeed get many users asking for auto-translation (not just english). We plan to implement that in the future, will keep you posted.

            Best,
            Andrew
            Co-Founder, AfterShip

          • Allow more control over the track button display.

            With the current display of the as-track-button widget, the tracking number is always shown to the left of the button and does not appear on the overlay when the button is clicked. This is a large format for some use cases where it would be nice to just have the button by itself.

            It would be great if there was a more compact form that would only display the button, and include the tracking number in the overlay once the user clicks the button:
            <div class="as-track-button" data-tracking-number="1234567890" data-format="compact"></div>

            Or possibly provide a way to inject a custom CSS import to…

            16 votes
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              Hey Chris,

              Thanks for the suggestion!

              I will hide the tracking number for the next update. We should give users their choice on how to show the tracking number or even not showing.

              For CSS import – will check with my tech team.

              Best
              Andrew
              Co-Founder, AfterShip
              andrew@aftership.com

            • Add new courier - CityEX Tracking

              User suggest to support tracking of City EX in Croatia http://moj.cityex.hr/3P_CEX_Web/PregledFizicka.aspx

              Please vote if support.

              4 votes
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              • Send SMS only between 9am-7pm

                Users suggest to have an option to send out SMS between 9am to 7pm only, based on the "destination country" of shipment.

                What's your view? Vote here if you want this feature

                3 votes
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                • RU451078597GB

                  Do u know what does it mean:

                  - DESPATCHED TOGLS GERMANY GERMANY Nov 19, 2013 11:36am RECEIVEDUNKNOWN BAG
                  - MISSING DUN HEATHROW WORLDWIDE DC (!)
                  It ship from UK to Germany

                  tks a lot for your help

                  1 vote
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                  • Integrate with ShipWorks

                    We use Shipworks to download from multiple online stores (Amazon, OsCommerce, Etsy, Yahoo Stores, etc) Shipworks generates labels and tracking numbers and then posts back to each store/marketplace

                    I think it would be slick to partner with Shipworks and other similar solution providers so multi channel sellers like us can take the customer service that final step and provide the AFTER SHIP customer notification.

                    For you, partnering with Shipworks - and others like them - would give you access to just about every store platform since they connect to it. All you need to code is connecting to Shipworks and…

                    3 votes
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                      Hey Genie,

                      Thanks so much for the suggestion – we will be in touch with Shipworks / shipstation and hopefully to bring you some good news.

                      We will launch a partnership program shortly.

                      Best
                      Andrew
                      Co-Founder, AfterShip

                    • Include Swiss Post Tracking

                      We would like to include also include our shipments with Swiss Post, but unfortunately courier is not recognized. It works on the Swiss Post website. http://www.swisspost.ch/
                      The tracking number is: 98.00.804500.02156153 Thx Adrian

                      2 votes
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                      • Show Delivery Time Slot

                        The DPD website within the UK provides a delivery time slot of within an hour to when the delivery will be made eg. "Your order will be delivered today by Dave, your DPD driver, between 11:24 - 12:24." Would it be possible to include this information in Aftership tracking?

                        11 votes
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                        • AutoFetch Fields Alias

                          We already have crons exporting csv to our server but the fields are different from your AutoFetch Fields name. Would be good in the AutoFetch App to have a section that allows us to create aliases for each field so that AutoFetch App can still pick up the correct fields.

                          This on top of the email notification will make AfterShip truly automated.

                          6 votes
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                          • Aftership API

                            I am using Aftership API in my web application ,
                            I can track and add data in my database only those are previously added in Aftreship.com ,
                            Now if I have to track orders 1000 to 300000 then first i have to insert all data into Aftership and then i can track it in my web application.

                            Is there any idea to track and add order directly....:)

                            waiting for your answer.
                            thanks in Advance :)

                            11 votes
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                            • About Tracking Widget

                              I am advice to improve speed of your Tracking Widget.
                              It takes too much time.

                              1 vote
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                                Hi,

                                We are going to launch a new tracking widget and relaunch the AfterShip system this Sunday. Check it out early next week!

                                We totally realized the current problem and thanks for the patience.

                                Best,
                                Andrew
                                Co-Founder, Aftership

                              • Expire date issue in Brazil

                                Hi there,
                                I live in Brazil and I import goods from China. Shipping to Brazil via China Post or HK Post are quite slow and it is "normal" the package be more than 30 days without any update.
                                Before I was able to delete the expired packages and reinsert this data again. But now I am not able to do it anymore.
                                So I wonder if you could extend expire date, like 45 or 60 days or allow us to delete this data and reinsert it.
                                I guess that the same thing happens with italians and russians with goods imported…

                                17 votes
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                                  Hi,

                                  let me check with my tech team – i believe the best method is to let users to select number of days before AfterShip to mark as “Expired”.

                                  At the moment, Shipments marked as “Expired” cannot be removed from the AfterShip account, as the shipments contain tracking info. I believe those shipments refer to “Pending”.

                                  Best,
                                  Andrew
                                  Co-Founder, AfterShip

                                • Failed Delivery - Put Contact Information Of The Destination Post Office Instead

                                  For items sent by registered mail, the destination post office contact number should be shown in the email for items that are in transit or have encountered exceptions (e.g. failed delivery).

                                  As it will be better for the customers to contact their local post office instead of the post office from which the package was sent from.

                                  10 votes
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                                    1 comment  ·  Admin →
                                  • 1 vote
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                                      hi,

                                      thanks for dropping us the suggestion – we are updating the site and features. Will launch it in 2-3 weeks. Stay tuned.

                                      Best
                                      Andrew
                                      Co-Founder, AfterShip

                                    • 53452452

                                      45342532

                                      4 votes
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                                      • how to use it

                                        how to use it

                                        3 votes
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                                        • proof of delivery

                                          get proof of delivery and upload to comments in shopping card where customer can see this info when checking order status, and update order status to delivered.

                                          30 votes
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                                            Hi,

                                            Thanks for the suggestion. We are open to this idea and would like to hear more users’ comments on this.

                                            We also consider finding way to update order status to delivered for different shopping carts.

                                            Best,
                                            Andrew
                                            Co-Founder, AfterShip

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